AI and the Biggest Workforce Threat That No One is Talking About by Derek MacDonald
Transitioning from point-and-click to search-based navigation.
Read on Substack
We no longer need to organize files by way of human search-ability.
We're not the ones doing the actual searching. UX and UI must now be primarily configured for optimal AI compatibility.
This shift necessitates a rethinking of how we structure our internal knowledge systems and the way we train teams to use them. And it spans a multigenerational workforce, each with different expectations and habits based on what they were taught.
onward.
-dmac